Wolt is the first company on the food delivery market in Poland to introduce a function that allows you to order from two different locations with delivery within 35 minutes and for a single fee. This applies to all locations served by Wolt in a given area – restaurants, grocery stores, flower shops and bakeries.
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To use the new service, customers can place their first order as usual. After clicking "add more for less" at the bottom of the screen, the app will suggest nearby stores and restaurants, and the user can add another product within 10 minutes. Additionally, there is no minimum price for this option.
– A key element of Wolt's global strategy is innovation and designing new technological solutions that meet the needs of our users and business partners. We introduced the double order function because we received many signals about such a demand. It provides consumers with greater flexibility, choice and convenience in placing orders. We strive to introduce an offer in the form of a virtual shopping center on the phone, and the introduction of the new functionality in Poland brings us closer to this – comments Agata Polityło, General Manager at Wolt Polska.
Wolt has been present in Poland since 2018. During this time, it has developed operations in 21 cities and plans to expand to other locations. From the beginning, the company has focused on close cooperation with its business partners, including both large chains (including McDonald's, Starbucks and Carrefour) and local businesses.
– We offer companies that cooperate with us specific tools to increase sales and improve the quality of their services. The Wolt platform allows them to reach a wide user base, we additionally support them in promotional activities and ensure that the quality of the presented menu or photos is of high quality. Our algorithms estimating the time of order preparation and delivery increase the punctuality of the service, and thus customer satisfaction. These are just some examples of activities thanks to which local companies cooperating with us in various countries increased their revenues in 2022 by EUR 3 billion. The double order function also has huge potential for our partners to increase the frequency of orders and reach new customers – adds Agata Polityło.
In the first half of 2024, Wolt began operating in 6 more cities. Currently, the company's services can be used in Białystok, Bydgoszcz, Chorzów, Częstochowa, Gdańsk, Gdynia, Katowice, Konstancin Jeziorna, Kraków, Lublin, Łódź, Olsztyn, Piaseczno, Poznań, Rzeszów, Sosnowiec, Szczecin, Toruń, Warsaw and Wrocław. The company plans to open more locations this year.
