
The editorial Postimees requested the client of Elisa, whom the company unexpectedly canceled the contract on Mobiil-ID. How should we act in this situation and why could the
certificates of Mobiil-ID be canceled? Photo: Mihkel Maripuu
Sander Film, economic journalist
4 February 2025, 14:59
The editorial office of Postimees was contacted by Customer Elisa, who was unexpectedly canceled the contract on Mobiil-ID. How should we act in this situation and why can
the certificates of Mobiil-ID be canceled?
A representative of the Elisa
“Most likely, in this case we are dealing with a quite common situation, when a user has contracted to Mobiil-ID, but his number is registered to an other person, for example, an employer or partner, and that some party terminated the contract, and the user was unaware ofthedecisionorforgotaboutit,” she said.