Renting out a property is an important source of additional income for many people, but entrusting your home to strangers is always risky because, despite careful pre-trip checks, it may turn out that the tenants’ lifestyle is very different from the landlord’s, and at the end of the contract there is a dispute over who should pay for the damage. What disputes arise and when is it worth seeking help from the insurance company? Elizabeth Drizhiruk, Head of Residential Insurance Products at Balcia, answers.