The Range and Wilko’s parent firm CDS Superstores has partnered with THG Fulfil, the delivery solution from the online group’s Ingenuity arm, which will provide fulfilment and courier management services for the chains.
The tie-up will support the home, leisure and garden retailers’ omnichannel expansion.
As part of the agreement, The Range owner will use THG Fulfil’s advanced warehouse automation solutions, which includes a new fleet of Geekplus Goods-To-Person robots at the online group’s Omega facility in Warrington.
This collaboration comes on the heels of THG Fulfil inking a three-year customer fulfilment partnership with Holland & Barrett.
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The Range owner, CDS Superstores CEO Alex Simpkin said: “This strategic partnership with THG Fulfil will allow us to seamlessly handle pick and pack operations for a large proportion of our product range across each brand, in particular, the exciting relaunch of thousands of Wilko branded items.
“With THG Fulfil’s advanced automated solutions, we’re able to meet the needs of households across the UK, delivering home and garden products directly to their doors quickly and efficiently.”
THG Ingenuity COO Tom Killeen added: “We believe fulfilment is at the centre of customer excellence and brand reputation. We are dedicated to delivering on customer promises and put the end customer experience at the centre of our decision-making. We are delighted to be part of CDS Superstores’ journey to deliver a world-class experience for their customers.”
Just this week, the online group revealed it is looking demerge its technology platform, Ingenuity, as it seeks to maximise shareholder value.
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