In Lithuania, switching to online TV is becoming increasingly popular because of its flexibility, wide choice of content and attractive price. However, many consumers face a number of technical challenges that can spoil the viewing experience. Slow internet speeds, buffering, audio or video synchronisation problems are just a few of them. In this article, we’ll discuss the most common problems and solutions to ensure that your favourite shows or movies stream smoothly.
Internet speed: the most important factor
First and foremost, internet speed is a critical factor in how well internet TV works. Often users complain of stuttering or long waits for a broadcast to load, and this is usually due to insufficient connection speeds.
To stream a video in standard definition (SD) quality, you will need a speed of at least 3 Mbps, and to watch it in HD quality, you will need a speed of around 5 Mbps. For 4K quality, a minimum of 25 Mbps is recommended. If you use the internet with other devices, make sure that the combined internet speeds meet the needs of all your devices.
Solution:
- Check your internet speed with special tools such as, “
- Choose a plan with higher speeds or talk to your provider for a better solution.
- If you use Wi-Fi, make sure the signal is strong throughout your home. You should consider additional devices such as Wi-Fi extenders or upgrading your network routers.
Buffering problems: why is the video stuttering?
Buffering is a situation where the video stops while the system loads more data. This phenomenon is not only annoying, but can also completely ruin the viewing experience.
Causes:
- Insufficient internet speed.
- Excessive network load (for example, when several family members are using the internet at the same time).
- Server problems on the streaming platform side.
Solution:
- Decrease the quality of the video if your connection speed is not fast enough. Many platforms allow you to manually select a lower quality.
- Ensure your network connection is stable – avoid using Wi-Fi at long distances from your router.
- If the problem is with the platform’s server, switching to an alternative platform or contacting customer support may help.
Audio and video synchronisation issues
Have you noticed that the video and audio don’t match? This problem can be particularly frustrating as it interferes with your viewing experience.
Causes:
- Slow internet connection or momentary interruptions.
- Problems may also be caused by older devices or mismatched apps.
Solution:
- Try to resume the stream by closing the app and reopening it.
- Update your device’s software and make sure you are using the latest version of the TV app.
- If you are using an external sound system, check the settings as incorrectly configured equipment can cause these problems.
How can we make sure that we have a smooth experience for the future? Ensure that the devices you use (TVs, computers, phones) are compatible with the streaming platform. It is also a good idea to choose a reliable internet provider to ensure a stable connection.
With online TV, the main goal is to enjoy the content without interference. By following these guidelines, you will be able to minimise the chances of technical problems and enjoy smooth broadcasts at all times. We have excellent access to high quality internet in Lithuania, so let’s make the most of this technology!