German media report that the owner of the travel agency, Alex Schmiegelow, has been detained and is in custody on charges of fraud and failure to meet deadlines for notifying the company of bankruptcy.
Consumers will also have to fight to recover their money because the insurer the office cited refused to pay the money. MS Amlin stated that it is not liable because the warranty only covers customers who used the services of its daughter company Itravel Luxembourg. Meanwhile, the main organizer of the trips is Itravel Central Europe based in Cologne. Victims will have to demand their rights in court.
