
According to the Kantar Emor Consumer Credit Survey, more than half (56%) of Estonian residents believe that small loans are too easy. The same opinion is held by 43% of people who have taken consumer credit in the last three years. Money. Photo illustrative. Photo:
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According to the Kantar Emor Consumer Credit Survey, more than half (56%) of Estonians
think that small credit is too easy. The same view is held by 43% of people who have taken out a consumer loan in the last three years.
“Only 15% of people think that small credit is not too easy, and 29% of people cannot express their opinion on this issue,
Kaisa Emor Kantar Kaisa Esco said.
18% of Estonians
have taken out consumer credit in the last three years, mainly these were small loans or auto loans. When comparing age groups of consumers of consumer credits were the age group 25-34 years (30% took credits), but consumer credit is also taken more often, than on the average, among individuals in the age 35-49 years (24%). “According to the results of the research, consumer credit is mainly taken by people aged 25-49 years and representatives of other nationalities, not Estonians,” Esko concluded.
As Esko said, the most important factors for consumer loan providers are good credit conditions and reliability.On the other side, a determined meaning is also attributed to the quick and simple process of issuing credit, the importance of which, probably, varies depending on the situation of whether the credit is quick and easy or on good conditions, she noted . – – “Often these qualities don’t go hand-in-hand . The results also show that Estonia’s residents prefer reliable, safe and known service providers
Among those who have service providers, who have taken out consumer loans in the last three years, the most often used for consumer loans is Swedbank. Of the specialized service providers the most popular place to get consumer credit is Inbank.
The survey of consumer credit products and providers in Estonia depicts the attitude of Estonian residents to consumer credit, and also awareness, usability and image of service providers operating in Estonia. The survey was conducted from 5 to 12 December 2024 and 1155 Estonians in Estonia aged from 18 to 74 years old
.