
The editorial requested a concerned reader, who bought a bottle of wine in a store, but discovered at home that the beverage had an unpleasant taste probably because of a defective cork. A reader questioned how in Estonian retailers networks regulate the return of bottles of wine with a defect cork, since it is difficult to contact the seller.The quality of wine may be affected by cork defects caused by trichloroanisole (TCA), which gives wine a moldy, wet cardboard and earthy taste. Delfi Ärileht questioned how Rimi, Prisma
and Selver stores regulate the return of wine with a defective cork. In the Case of the Rimi Store, if the customer is unsatisfied with the quality of the goods bought, including wine, they are recommended to refer to the store where the purchase was made. The head of the
Rimiformat departmentinEstoniaElenaLitvinovicconfirmedthatinthiscasethecustomerwill be refunded100%oftheamountpaidorthegoodswill be exchangedforanother item.