Who does the regulations apply to?
Current Universal Postal Union and customs and tax regulations apply to shipments containing goods from non-EU countries that will reach recipients – both orders from online stores and gifts. Sellers do not always inform customers about possible additional costs related to the delivery of the ordered goods (such as VAT and customs duties).
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The obligation to complete the customs declaration rests with the customer. This means that an employee of Poczta Polska is obliged to refuse to accept a parcel without appropriate documentation. Lack of a customs declaration results in the shipment being detained at the border and a potential delay in its delivery. Moreover, foreign post offices refuse to accept the shipment, which may involve additional logistical complications and costs for the sender.
A correctly completed declaration shortens the delivery time
A correctly completed customs declaration, consistent with the actual situation, allows for more efficient handling (this also applies to indicating the real value of the contents). Unfortunately, many online sellers try to reduce the value of the shipment, thinking that it will save the customer costs. Such tactics, instead of helping the recipient, may expose him to a significant extension of the delivery time – points out Poczta Polska.
A sender who describes the contents of the shipment in a way that is inconsistent with the facts also exposes the recipient to delays in delivery and the need to provide explanations to customs and tax services. Such tactics, instead of helping the recipient, may expose him to a significant extension of the delivery time.
A correctly completed customs declaration, consistent with the actual situation, allows for more efficient handling (this also applies to indicating the real value of the contents).
Declarations in the case of shipment of parcels
Senders of letter items containing goods addressed to countries and territories not belonging to the European Union are obliged to list the contents in detail in the CN 22 or CN 23 customs declaration and certify with a signature that their shipments do not contain any dangerous items prohibited by postal regulations.
Senders of postal parcels addressed to countries and territories not belonging to the European Union are obliged to list in detail the contents in the form – file CP 72 and to certify with a signature that the parcels do not contain any dangerous items prohibited by postal regulations.