The largest online retailer Rozetka has increased the number of delivery points to 485, Nova Poshta has launched delivery between European countries, Ukrposhta will sell unclaimed parcels at auctions, the Novus delivery service is switching to Zakaz.ua, what Ukrainians are ordering from Japan for the summer, as well as other news in the field e-commerce and delivery.
Nova Poshta launched delivery between European countries
Nova Post, the brand under which Nova Poshta operates in Europe, has launched a new service for customers abroad. Now you can send documents, parcels or cargo up to 100 kg not only from Europe to Ukraine or vice versa, but also between European countries where Nova Post has a branch. The service is already available in all countries except Moldova, Romania and the United Kingdom. Between European countries, Nova Post delivers to a post office, address, post office or parcel pick-up point. Shipping costs depend on the weight of the shipment and the distance between countries.
R ozetka expanded its network by five more stores
In June 2024, Rozetka turned 19 years old. Rozetka marketing specialist Elena Rasputnaya provided information on new Rozetka locations on her Facebook page. As of May 31, 485 Rozetka stores have already been opened in 147 cities of Ukraine. In particular, five new points were added in May, two of which became the first in the region: the first stores of the chain were opened in Pervomaisk and Burshtyn.
The full list of addresses of new Rozetka points looks like this:
- Pervomaisk, Kharkov region, st. Central, 5;
- Kyiv, Goloseevsky Ave., 30 A, Amarcord Business Center;
- Mukachevo, st. Verdi, 1;
- Burshtyn, Ivano-Frankivsk region, st. Kalushskaya, 3, opposite the Gulliver shopping center;
- Odessa, st. Balkovskaya, 42
Here, as in all Rozetka stores, you can pick up an order placed on the website, try on clothes and shoes before paying, and order large household appliances. You can also return an unsuitable order or purchase drinks and goods from the shelves.
Ukrposhta will auction off parcels unclaimed for six months
Ukrposhta is introducing international practices with postal items that were not in demand for six months. The company will offer such parcels for sale as part of auctions on the Prozorro.Sale platform. A similar approach is common among international postal operators and logistics companies such as Amazon, USPS, FedEx, Royal Mail and others.
The starting price for each unclaimed parcel is 10 UAH. Parcels are combined into pallets containing up to 100 units and sold as one lot. Lots will be generated randomly, and all parcels will be sold unpacked with address information removed. Neither the company nor potential buyers will know what they contain when the auction results are announced. To eliminate the possibility of corruption in the formation of lots, company employees cannot participate in auctions.
Novus delivery service switches to Zakaz.ua
From June 18, the Novus.online delivery service will suspend operations and redirect all orders to its partner – Zakaz.ua. The Novus.online in-house delivery service was created during the Covid-19 pandemic, but now the company has decided to suspend this project to develop more important areas. “We have achieved considerable success and have something to be proud of. However, today’s realities have made their own adjustments – now it is important for us to focus on developing the network in order to continue to ensure the uninterrupted operation of stores and invest in critical areas,” the company said.
Zakaz.ua began cooperation with the MasterZoo pet market chain
On May 16, the Zakaz.ua delivery service began delivering goods from the network of the new retail partner MasterZoo. This is the first thematic delivery service partner in the entire history of the company, specializing in narrow-profile niche products. MasterZoo is the largest Ukrainian chain of professional pet supplies stores. For the most part, the service’s partners included large popular grocery chains of supermarkets and hypermarkets in Ukraine. Residents of the capital and suburbs of Kyiv can now take advantage of delivery from the pet market. The online storefront will consist of about 5,000 items of goods. “We started in the capital, where there is a new modern warehouse with a wide range. If there is demand, we will look for opportunities for joint cooperation in other cities,” comments Bogdan Navalnitsky, head of logistics and warehouses at MasterZoo.
Meest analytics: what Ukrainians order from Japan for the summer
Experts from the postal and logistics company Meest China said that Ukrainians ordered in May, on the eve of the summer season, from Japanese stores. Thus, the most popular group of goods ordered from Japan to Ukraine in May was cosmetics (10% of all orders). We are mainly talking about skin care cosmetics and sun protection. In second place are vitamins, minerals, and nutritional supplements (9% of orders). The third most popular category was equipment and components (sewing machines and motors for them, mini-computers, inhalers, air humidifiers, etc.) with a result of 6% of all orders. Fishing and sports goods account for 5% each. Almost 4% comes from clothing and footwear. If we talk about seasonality, more orders compared to previous months were in the categories of goods for fishing and for tennis lessons. Otherwise, there are fairly stable proportions of orders by category.
varus.ua launches convenient temporary slots for pickup
The Varus network is constantly introducing new technological solutions, in particular varus.ua is launching a new pickup function with 20-minute slots. Now customers can pick up their orders at a precise time, without having to wait for a courier or waste time collecting groceries at the supermarket themselves. After placing an order on varus.ua, you need to select “Pickup” and the appropriate interval. Then wait for a message in Viber or SMS and, in the selected store, click the “Receive order” button in the message and wait for a varus.ua employee with your order. Also, convenient tablets have appeared on the Varus network, where you can get all the necessary information and use the services of varus.ua.
Let us remind you that Varus recently abandoned cooperation with Zakaz.ua and plans to scale its own delivery service. As Emilia Michalskaya , operating director of e-commerce at Varus, said in an interview, our own delivery channel is needed to gradually reduce dependence on partners providing delivery services. It is planned to double investments in this area compared to last year. The company says consumers are getting used to online shopping. And, if previously the key players were Glovo, Uber Eats, Rocket, who actively developed the market, allowing small and quick orders to be made, now there is a noticeable change towards large purchases.
Devlight assessed the ecommerce market in Ukraine
A study by Devlight, a company specializing in the creation and development of digital products, showed that in 2023 the amount of sales of goods and services via the Internet amounted to UAH 182 billion. 80% of respondents claim that they use mobile versions of websites and applications for purchases. According to the results, 62% of respondents have increased the frequency of online purchases over the past two years. As of 2023, almost 10 million Ukrainians buy goods online. Of these, 1.5 million made their first purchase on the Internet this year.
Nova Poshta offers a new service – packing parcels by courier
Now, when sending a parcel using a courier, you no longer need to worry about finding a box to pack your shipment. This will be done by the courier himself when he arrives at the sender’s home or office to pick up the parcel. You can order the packaging service in the mobile application or by telling the courier about it during dispatch.
To order through the application you need:
- when placing the shipment, select the box size – small, medium or large;
- press the “pack” button;
- press the “fragile package” checkbox if the package is fragile;
- give the parcel to the courier – he will pack it himself.
Packing charges will be added to the delivery service.
