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Fix Price introduced a system to monitor the qualityofcommunicationatcash registers

Fix Price внедрил систему контроля качества коммуникаций на кассах

Fix Fix Price launched a project to implement audio analytics to assess the quality of the interaction of cashiers with customers.

g0d4ather/Shutterstock/Fotodom

g0d4ather/Shutterstock/Fotodom

In fourth quarter 2024 year the decision was implemented in  20 stores under management of the company in Russia, and in the first quarter 2025 year the coverage will extend to 200 such points. The results of the pilot project will be summarized by mid 2025 year.

The technology records audio data from the

“We consistently introduce innovative solutions to improve the quality of service in, – said Oleg Leksin,IT-directorFixPrice.

В 2025yeartheFixPricenetworkplans toopenat least700newpoints

FixPriceannouncesо запускедоставкитоваровв Беларуси

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