The Federal Antimonopoly Service (FAS) opened a case against the Yandex Food service and Alfa Bank due to incomplete information in advertising about cashback when paying for services.
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Earlier, the Federal Antimonopoly Service of Russia received a complaint from a citizen of the Russian Federation about advertising of Alfa-Bank JSC and Yandex LLC. Food,” which was distributed on federal television channels. The video contained attractive information for consumers about accruing 50% cashback when paying for an order in the Yandex service with any bank card. But additional information that the maximum cashback amount is 500 rubles was placed in an explanatory footnote for a short time in small print, inaccessible to perception.
Thus, consumers received incomplete information about the significant conditions of the promotion that affect the cost of delivery services. According to FAS Russia specialists, the actions of companies can mislead consumers and contain signs of violation of the law on advertising (Part 7 of Article 5 of the Federal Law of March 13, 2006 No. 38-FZ “On Advertising”).
In this regard, the FAS Russia opened a case against Alfa-Bank JSC and Yandex LLC. Food". If found guilty, organizations face fines.
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