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Blue collars approach new technologies with reserve, managers do the opposite

Blue collar podchodzą do nowych technologii z rezerwą, menadżerowie odwrotnie

Polish employers who want to implement the latest advanced technologies most often encounter barriers such as high costs (36%), legal concerns (32%), and lack of appropriate skills among teams (30%) – according to the ManpowerGroup report published today. The labor market in the era of AI. The study shows that representatives of senior management are the most optimistic about the latest technologies, and the greatest progress related to AI is expected in the area of broadly understood business development – this is indicated by 73% of organizations from Poland.

17% of Polish enterprises announce a technological revolution within 3 years

ManpowerGroup asked employers from the Vistula region about their intentions to implement the latest technologies. As the report "The labor market in the era of AI" shows, 39% of organizations already use solutions based on generative artificial intelligence, such as ChatGPT, and another 21% plan to introduce changes in the next 12 months. 17% of Polish enterprises announce a technological revolution within 3 years, while 15% of them do not consider introducing AI elements in their daily work at all, and 5% of companies rejected this type of innovation.

The introduction of AI into everyday operations of enterprises is a response to the need to optimize processes

– The modern labor market is undergoing a dynamic transformation, and one of the key factors driving these changes is the growing role of artificial intelligence. Organizations around the world are increasingly willing to use advanced technologies to improve their processes and become more competitive, says Marta Szymańska, labor market expert, specialization leader at Manpower.

– The introduction of AI into everyday operations of enterprises is a response to the need to optimize processes and, as a result, reduce costs. This technology allows for the automation of many routine tasks, which not only speeds up the implementation of everyday duties, but also reduces the risk of errors. Companies notice that thanks to elements of artificial intelligence, they can better use the potential of their employees, allowing them to focus on more creative and strategic tasks, but it is also an inherent element of creating unique experiences for customers, business partners and employees themselves. It not only increases the efficiency of the organization, but also improves job satisfaction, which is particularly important in the context of talent management, emphasizes the labor market expert.

ManpowerGroup's analysis shows that the greatest optimism towards the use of AI in the workplace is expressed by representatives of senior management staff – as many as 68% of representatives of this group are positively disposed to this type of changes. Similar moods prevail among middle-level managers and specialists, where every sixth employee is willing to implement AI elements in their activities. Blue-collar workers are the group that shows the greatest skepticism towards artificial intelligence in the workplace, but this result is still optimistic – 52% of them show a positive attitude towards the latest technologies.

As Marta Szymańska adds, the implementation of AI in the workplace has different reception depending on the professional group. – Managers, both at senior and middle levels, are more enthusiastic about these changes, seeing them as an opportunity to streamline processes and improve company results. However, manual workers, i.e. the so-called blue collar people, often approach new technologies with reserve. This is, of course, due to concerns about jobs. Nevertheless, technological progress is inevitable, and companies will strive to incorporate at least elements of artificial intelligence into everyday tasks, even at the lowest levels of the organization. An example from above and systematic training can contribute to the gradual familiarization of employees with new technologies – says a Manpower expert.

Costs and legal regulations are the biggest barriers for organizations

The ManpowerGroup publication also raises the issue of barriers faced by Polish employers who want to implement the latest advanced technologies in their organizations. According to the report, AI implementation is most often complicated by the need to incur high investment costs, as indicated by 36% of respondents. Employers are also challenged by concerns about privacy and legal regulations (32%), lack of skills among employees to effectively use artificial intelligence (30%), opposition from employees (27%), lack of appropriate AI platforms or tools (22%). , or defining areas in which they could successfully use this type of solutions (22%).

– In the largest organizations that have significant financial resources, implementing AI technology is becoming a natural process. Thanks to appropriate budgets, they can test various solutions, use extensions, the best and latest versions of applications, and adapt them to their specific needs. These investments, although initially costly, are aimed at long-term optimization and, as a result, increasing profits. Corporations investing in the latest technologies can count on significant benefits from their use, such as better data analysis, matching activities, projects and business strategies to current trends, more precise forecasting, and more effective resource management, says Marta Szymańska.

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