Analysts from the Avito Services service found that in August 2024, the most frequently repaired models were Apple, Samsung and Xiaomi.
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In August of this year, demand for mobile phone repairs increased by 20% compared to August 2023, according to Avito Services. Experts explained this trend by the fact that Russians do not update their smartphones that often, since existing models have sufficient functionality and memory.
According to the results of the study, users are in no hurry to update Apple equipment, but prefer to repair it. In August 2024, the demand for Apple smartphone repairs increased by 83% compared to August 2023. Most often, Russians replace the glass and display in their Apple gadgets. The next most popular repair service is replacing the charging port.
Most of all repair requests are for Apple devices. In second and third place are Samsung and Xiaomi gadgets. Honor and Huawei round out the top 5 phones that Russians most often hand in for repair. Devices from Chinese manufacturers (Xiaomi, Honor and Huawei) and the Korean brand Samsung are popular with Russians: they are productive, are not inferior in quality to Apple technology, but are cheaper. Since most buyers prefer phones from these brands, it is obvious that they are repaired more often than gadgets from other manufacturers.
In addition, over the past year, the demand for repair of Samsung phones has grown more than one and a half times. As with Apple devices, Russians have begun to replace parts of Samsung phones that are most susceptible to mechanical damage: glass and display, but the next most popular request among users was speaker repair.
In phones from Chinese manufacturers Xiaomi, Honor and Huawei, in addition to the display and glass, people have begun to turn to technicians more often to replace the charging port and microphone
Avito Services analysts also studied the cities in which Russians began to repair phones most often over the past year. Tolyatti leads in terms of growth in demand for phone repairs – in this city, demand for the services of private technicians who service such gadgets has increased by 80%. The top three also included Pskov (+74%) and Yaroslavl (+60%).
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